Terms of service
SÈVINE — Terms of Service (UK)
Last updated: 19 March 2026
OVERVIEW
Welcome to SÈVINE The terms “we”, “us” and “our” refer to C U Studio Ltd (trading as SÈVINE). C U Studio Ltd operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide customers with a curated shopping experience. SÈVINE is powered by Shopify, which enables us to provide the Services.
These Terms of Service (“Terms”) and any policies referenced in them describe your rights and responsibilities when you use the Services, including purchasing products from our store.
Please read these Terms carefully. They include important information about your legal rights and cover areas such as limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access the Services.
SECTION 1 — ACCESS AND ACCOUNT
By using our Services, you confirm you are at least 18 years old.
You may be asked to provide information such as your email address, billing, payment, and shipping details. You confirm that all information you provide is accurate, current, and complete, and that you have the right to provide it.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must not transfer, sell, assign, or license your account to any other person.
We may suspend or restrict access to the Services where reasonably necessary for security, suspected misuse, or breach of these Terms.
SECTION 2 — OUR PRODUCTS
We take care to present product information accurately. However, colours and appearance may vary depending on lighting, photography, device display, and settings.
Product descriptions and availability may change without notice. We may discontinue a product at any time and may limit quantities per order or customer where reasonable (for example, to prevent fraud or resale).
Nothing in this section limits your statutory rights if goods are faulty, not as described, or not fit for purpose.
SÈVINE is an independent retailer and third-party seller. Unless expressly stated otherwise on a specific product page, SÈVINE is not affiliated with, endorsed by, sponsored by, or acting as the official store of any third-party brand featured on this website. All trademarks, brand names, and product names remain the property of their respective owners and are used only to identify the products offered for sale.
SECTION 3 — ORDERS
When you place an order, you make an offer to purchase. We reserve the right to accept or decline your order for any reason, including stock availability, pricing errors, payment authorisation issues, or suspected fraud.
A contract is formed when we send you a dispatch confirmation email (or otherwise confirm that the goods have been dispatched).
Please review your order carefully before submitting. If you need to amend or cancel an order, contact us immediately; we cannot guarantee changes once an order has been accepted/processed.
Your purchases are subject to returns and refunds only in accordance with our Returns, Refunds & Exchanges Policy. This does not affect your statutory rights.
Orders are for personal or household use only. Commercial resale is not permitted without our written agreement.
SECTION 4 — PRICES AND BILLING
All prices are shown in GBP (£).
We are not VAT registered at this time, so VAT is not charged.
Prices, discounts, and promotions may change without notice. The price charged will be the price shown at checkout at the time the order is placed.
If we discover an obvious pricing or listing error, we may cancel the order and refund you, or contact you to confirm whether you wish to proceed at the correct price.
You agree to provide accurate purchase, payment, and account information, and to update it promptly where needed to complete your transaction or contact you.
SECTION 5 — SHIPPING AND DELIVERY
We currently deliver within the United Kingdom only.
Standard delivery is charged at £5.99 with an estimated timeframe of up to 14 working days. Orders exceeding £100 qualify for complimentary delivery within the same timeframe.
While we do our best to ensure the fastest possible delivery, timeframes shown at checkout are estimates and are not guaranteed. Delays can occur due to courier disruption, peak periods, or events outside our reasonable control.
Some products are sourced from specialist partners overseas (for example, Germany, Italy, and the USA). We work to keep stock information accurate, however occasional supply-chain disruption may affect delivery estimates.
We aim to deliver within the timeframe agreed at checkout. Where no timeframe is agreed, UK consumer rules generally expect delivery within 30 days, unless otherwise agreed with the customer.
Risk: We remain responsible for the goods until they are delivered to you (or to a person you nominate to take possession).
Ownership: Title to the goods passes to you once full payment has been received.
SECTION 6 — INTELLECTUAL PROPERTY
All content forming part of the Services (including text, graphics, images, design, layout, product photography, logos, and trademarks) is owned by C U Studio Ltd (trading as SÈVINE) or licensed to us and is protected by applicable intellectual property laws.
You may use the Services for your personal, non-commercial use only. You must not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the Services without our prior written consent.
Shopify’s name, logo, and related marks are trademarks of Shopify. Other names and marks on the Services may belong to their respective owners.
SECTION 7 — OPTIONAL TOOLS
We may provide access to tools or features offered by third parties. We do not control these tools and provide them on an “as is” and “as available” basis. Use of optional tools is at your own risk, and you should review the third party’s terms and policies.
SECTION 8 — THIRD-PARTY LINKS
The Services may include links to third-party websites or services. We are not responsible for third-party content, policies, or practices. If you choose to access third-party sites, you do so at your own risk.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
SÈVINE is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with SÈVINE. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and SÈVINE, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with SÈVINE.
SECTION 10 — PRIVACY POLICY
Our collection and use of personal information is described in our Privacy Policy. Because our store is hosted on Shopify, Shopify may process certain personal data in order to provide and improve the Services. Please review our Privacy Policy for details.
SECTION 11 — FEEDBACK AND REVIEWS
If you submit reviews, feedback, suggestions, or other content (“Feedback”), you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, and display that Feedback for the purpose of operating, improving, and promoting the Services.
You confirm that your Feedback is accurate, lawful, and does not infringe third-party rights. We may remove Feedback that is unlawful, offensive, misleading, or breaches these Terms.
SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on the Services may contain errors (for example, in descriptions, pricing, promotions, shipping charges, delivery estimates, or availability). We may correct errors and update information at any time. We may cancel orders affected by material errors and provide a refund.
SECTION 13 — PROHIBITED USES
You may use the Services only for lawful purposes. You must not:
- misuse the Services or attempt unauthorised access to our systems or customer data;
- interfere with security or performance (including attempting to introduce malicious code);
- use automated tools to scrape, crawl, or harvest content or data at scale without permission;
- submit false, abusive, or misleading information;
- misuse promotions, discount codes, or checkout processes; or
- infringe our intellectual property rights or the rights of others.
We may suspend or terminate access if we reasonably believe you have breached this section or otherwise misused the Services.
SECTION 14 — TERMINATION
We may suspend or terminate access to the Services where reasonably necessary for security, suspected fraud or misuse, or breach of these Terms.
Termination does not affect rights and obligations that should survive termination, including sections on Intellectual Property, Feedback, Disclaimers, Limitation of Liability, and Governing Law.
SECTION 15 — DISCLAIMER OF WARRANTIES
The Services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free operation.
Nothing in these Terms limits or excludes liability where it would be unlawful to do so, or affects your statutory rights in relation to goods you purchase.
SECTION 16 — LIMITATION OF LIABILITY
Nothing in these Terms limits or excludes liability for:
- death or personal injury caused by negligence;
- fraud or fraudulent misrepresentation; or
- any other liability that cannot be excluded under law.
Subject to the above, and to the extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the Services. Our total liability for losses relating to a purchase will not exceed the amount paid for the relevant order, except where this limitation is unlawful.
SECTION 17 — INDEMNIFICATION
You agree to indemnify and hold harmless C U Studio Ltd (trading as SÈVINE) and our service providers (including Shopify) from claims and losses arising out of your breach of these Terms or your unlawful misuse of the Services.
SECTION 18 — SEVERABILITY
If any provision is found unlawful or unenforceable, the remaining provisions remain in full force and effect.
SECTION 19 — WAIVER; ENTIRE AGREEMENT
Failure to enforce any right is not a waiver of that right. These Terms and any policies referenced form the entire agreement between you and us regarding your use of the Services.
SECTION 20 — ASSIGNMENT
You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations under these Terms as part of a business reorganisation or transfer.
SECTION 21 — GOVERNING LAW
These Terms and any disputes arising from them are governed by the laws of England and Wales, and the courts of England and Wales will have jurisdiction (subject to any mandatory consumer rights that apply).
SECTION 22 — HEADINGS
Headings are for convenience and do not affect interpretation.
SECTION 23 — CHANGES TO TERMS OF SERVICE
We may update these Terms from time to time by posting a revised version on this page. Changes apply from the date they are posted (unless stated otherwise). The Terms in force at the time you place an order will apply to that order.
SECTION 24 — CONTACT INFORMATION
Questions about these Terms should be sent to: martin@custudioltd.com
C U Studio Ltd (trading as SÈVINE)
Registered office: Flat 1 Seton Court, 57 Fairlop Road, London, England, E11 1BQ
Company number: 17032460
United Kingdom